FAQ

Frequently asked questions

Answers about consultation, measurement, made-to-measure production, motorised curtains, installation and service areas.
01

Is there a charge for measuring and installation?

Survey, measurement and installation scope are confirmed from the address, chosen system and site conditions. Check which services are included in the quotation before ordering.

02

How long does production and delivery take?

Standard orders generally take 7–10 days. The fabric, mechanism and technical scope can affect the schedule; the delivery date for a bespoke project is confirmed at quotation stage.

03

Which payment methods do you accept?

Cash, credit card, bank transfer and cash on delivery are available. Card instalments depend on the card and current payment arrangement, which are confirmed when ordering.

04

Can you help me choose fabrics and styles?

We consider daylight, furniture, rugs, use, privacy and the overall interior. Samples and collections in the showroom help compare suitable options.

05

What warranty applies?

We offer a two-year warranty on fabric and workmanship. Some mechanisms, motors or manufacturer-supplied products have warranties of up to five years, depending on the product. The applicable scope is confirmed during selection and quotation.

06

Can I start an order online?

You can share room photographs and existing measurements through our WhatsApp contact for an initial assessment. Where possible, visit the Çayyolu showroom to compare colour, texture and technical details in person.

07

Can existing curtains be altered?

Alteration, resizing or remaking may be possible after assessing the fabric and its condition. Where reuse is unsuitable, we can discuss replacement fabric and curtain options.

08

Do I need an appointment?

An appointment is not required for a showroom visit. Booking ahead is recommended for villas, tall glazing, motorised systems and detailed project discussions.

09

Do you offer an on-site survey?

For projects in Ankara, an on-site assessment may be arranged according to the product and installation requirements. Window construction, dimensions and fixing conditions are checked before installation.

10

Do you work on villas and high-ceiling rooms?

Yes. Fabric, dimensions, supporting systems, possible motorisation, daily operation and installation conditions are considered together.

11

Do you install motorised curtains and blinds?

Motorised solutions are available for sheers, curtains, roller blinds, Venetian blinds, zip screens and other compatible systems. Motors and controls are selected for the product and site conditions.

12

Can you advise on upholstery fabric?

Yes. We compare colour, texture, intensity of use and the relationship with existing furniture and curtains using the showroom collections.

13

Do you support architects and interior designers?

Project-based support can cover fabric and product selection, samples, technical systems, measurement and installation coordination.

14

Do you work outside Ankara?

Projects outside Ankara are assessed individually by location and scope. Measurement, production, delivery and installation responsibilities are agreed for the particular project.

15

Can I request servicing after installation?

Service and maintenance requests can be assessed according to the installed product and system. The scope is confirmed for the individual application.

16

Can curtains integrate with a smart-home system?

Integration depends on the motor, control infrastructure and project requirements. Compatible options are confirmed through a technical assessment.

17

How should I choose the right curtain?

Start with daylight, evening privacy, window dimensions and daily use. Compare physical fabric samples; a single colour or style will not suit every room.

18

Which curtains are easy to operate and care for?

Consider reach, opening movement, tracks or mechanisms and the manufacturer’s care label together. Sheers, roller blinds and motorised systems have different care requirements; not every fabric is washable or non-iron.

19

How can I compare curtain options and quotations in Ankara?

Compare fabric and system samples at the Çayyolu showroom. Evaluate quotations with the same dimensions, fabric, fullness, lining, mechanism and installation scope. Work across Ankara is planned from the address and requirements.